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Resume

Work Experience

2024 - Present

AI & Regulatory

I lead Agile teams in defining and executing product strategies focused on enhancing provider and patient experience solutions. Regularly meeting with executive leadership, I help align company strategy with AI integration efforts and spearhead ONC certification compliance, overseeing measure adoption and attestations. Additionally, I maintain key responsibilities from my previous role as Product Manager to ensure continuity and alignment across product initiatives.

2024 - Present

Senior Product Manager, Clinical

I lead Agile teams in defining and executing product strategies focused on enhancing provider and patient experience solutions. Regularly meeting with executive leadership, I help align company strategy with AI integration efforts and spearhead ONC certification compliance, overseeing measure adoption and attestations. Additionally, I maintain key responsibilities from my previous role as Product Manager to ensure continuity and alignment across product initiatives.

2022-2024

Product Manager, Electronic Health Record

As the leader of RXNT’s Agile patient, clinical, and regulatory product team, I established the company’s first AI team and took ownership of product lifecycle management for FHIR APIs and clinical AI adoption, significantly enhancing interoperability. I managed third-party integrations for labs, immunizations, and eRx, ensuring smooth patient intake, and collaborated with cross-functional teams to improve clinical workflows and the overall patient-provider experience. Utilizing Pendo analytics, I made data-driven decisions to drive growth and retention, while partnering with a product designer to create customer-centric features based on user research and competitive insights. I leveraged JIRA and Confluence for roadmap prioritization and backlog management, and participated in weekly leadership meetings to align business processes and product direction. Additionally, I worked with marketing to refine product messaging, created user-facing documentation to support feature adoption, and conducted user testing to validate new and existing features.

2020 - 2022

Regional Sales Manager (Product Specialist)

I consulted with providers to help them leverage RXNT’s software, applying my product expertise and industry knowledge. I oversaw integrations with RXNT’s SaaS eRx and EMR platforms, conducted market trend research, and collaborated with the product team to develop new features based on competitor analysis and customer feedback. Additionally, I played a key role in positioning the product to target specific specialties and market segments.

Education

2006 - 2010

BS in International Business

Minor of Spanish

Overall GPA: 3.765

2016 – 2020

Certifications

2024

AIPMM Certified Product Manager
Pendo AI for Product Management
Pendo Product Analytics
ProTrainings HIPAA Certified

Skills & Expertise

Data Analytics | AI Tools | Provider and Patient Experience | Scrum Ceremonies | Initiative-Based Development | Product Growth | Requirement Writing | Cross-Team Collaboration | Staff and User Training

PDF Resume

Coleman Young | Senior Product Manager
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